Charter Login

Video demonstration and instructions on how to use the Charter Login:


Charter Login Instructions:

1. Copy and paste the direct login link we provided (ctrl + c to copy, ctrl + v to paste) into your browser's address bar. Press Enter.

2. Type in your username and password into their respective text fields. Under the username and password textfields in another text field for your Service Address Zip Code. This is required in case you wanted to contact their webmasters for login problems and other inquiries. 

3. Click 'Remember Me' when you wanted your browser to remember your login credentials. For future logins, you will not be required to enter your login credentials. Do this only if you are in a secure network and you are using your own device. Clicking 'Remember Me' in unsecure locations will make you vulnerable to security lapses like viruses and other types of intervention, making your account information accessible to others. Click Login.

4.  Wait for your account's page to load. Once you are into your account, you have then successfully logged in.

Having trouble logging in? Step by step guide to reset your login credentials:


1. Refer to the direct login page. If you have forgotten your username, click on the link saying 'Forget your username' beside the username textfield. If you have forgotten yourpassword, click on the link saying 'Forgot your password.' Wait for the page to be redirected into the resetting page.

2.  You will be redirected to a page telling you to type in your complete Home Phone Number or your Account Number. Enter your credentials. Below is a text field for your Zip Code. Type in your Zip Code.

3. Once confirmed, you will be directed to a page prompting you to type in your (new) username and password. An e-mail will be sent to your standard e-mail containing your login credentials.

4. Follow the on-screen instructions. You will be confirmed if your login credential resetting is successful.

Still having trouble? No problem, just contact Charter directly to get help with your Charter login process:

Send a message directly to Charter